For a long period, building a strong customer relationship has been the main disadvantage of e-business, when it lacked peer conversations, answers for frequently asked questions or the feedback system. Luckily, the recent development of content management systems (CMS) and their extensions has nearly solved this problem completely! In this article, I’m going to introduce you to the top help desk extensions for Joomla 3.x – one of the most popular CMSes at the moment.
Of course, there are lots of Joomla help desk extensions for you to choose from, but the ones in this in-depth article are selected based on their ease to use, rich features, and documentation. Also, all of them can be downloaded from Joomla Extension Directory (JED). Now let’s find out what these Joomla help desk extensions are: