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| Software | Olark | BoldChat | Live Person | LiveChat | LiveHelpNow |
|---|---|---|---|---|---|
| PROs | Reasonable pricing |
A function named ActiveAssist allows you to access remote PCs |
Fast chat speed |
Reliable |
Full features set |
| CONs | No file transfer or desktop remote control function |
Slow chat speed |
Expensive |
No file transfer or desktop remote control function |
Complex mobile set up in the back end |
However, the simplicity is also a disadvantage of Olark. There are no file transfer or desktop remote control to access remote computers – How can we help customers visually if they have problems?
Something I don't like - I don't appreciate their 24/7 support much since they don't read and answer my questions carefully.
Even though, I don't recommend LivePerson since it offer you availability to poor designs. Besides, supporters used too many pre–defined answers when chatting with me so it seemed like I was chatting with a robot, not a person.
What are the disadvantages? There is no file transfer or desktop remote control function. This limits the customer support as I mentioned above.
The thing that disappointed me most was that the supporter was impatient and even rude.
Do you want to share any thoughts and experience on using Live Chat? If yes, do it by leaving your comments below.
Hi joomla CMS,
Have you picked up any LiveChat software for your website - http://www.joomladesignservices.com/ yet? :-)
@Rekoyan: We've tweeted about your software ->http://twitter.com/joomlashine
@Real Estate Agents in West Island: Yes, and we hope that you will get your desired result.
@flash watch:
It's chatting. Yes, a face-to-face meeting is good. Live Chat is suitable if you can not get a face-to-face meeting (a long distance for example).
>>>>>----- Translated from English to German by Google Translate -----
In diese Liste über Live Chat Software sollte auch der NewElements DynamicChat berücksichtigt werden. http://www.newelements.de
Es ist im Chat. Ja, ist eine face-to-face-Treffen gut. Live Chat ist geeignet, wenn Sie nicht bekommen kann eine Face-to-face-Treffen (eine lange Strecke zum Beispiel).
Translated from English to German by Google Translate -> Es ist im Chat. Ja, ist eine face-to-face-Treffen gut. Live Chat ist geeignet, wenn Sie nicht bekommen kann eine Face-to-face-Treffen (eine lange Strecke zum Beispiel).
I dont really think a lot of people use live chat, I always call a number of a website, rather than live chat, its a lot easier to speak to some one, than live chat, any once else agree ?
In my opinion, there are 6 extensions necessary for Joomla websites. You can have a look at it to create a nice print shop website -> http://www.joomlashine.com/blog/entry/six-free-must-have-joomla-extensions-have-you-installed-them-all.html
Initially i tried many chat software available in the market but finally came to Live2Support. I decided to use Live2support because Live2support gives all required features at the lowest price. SSL security, 24/7 technical support and solve any problem immedietly. http://www.live2support.com
Initially i tried many chat software available in the market but finally came to Live2Support. I decided to use Live2support because Live2support gives all required features at the lowest price. SSL security, 24/7 technical support and solve any problem immedietly. http://www.live2support.com
there is a great new live chat software called Chatwing check it out here www.chatwing.com It has some real unique features not seen in chat like facebook and twitter login and sharing features direct from the chat
Hey, if you're looking for a free solution you should check Denise Systems software. We've got a free edition Live Chat, which offers for example audio & video chat. Here you can find more information: www.denisesystems.com/index.php/menu/products/live_chat ![]()
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Great idea to boost the business and I also liked the live chat software.