I am a Joomla! neophyte. Yet, one of the most professional decisions I ever made was using JoomlaShine products. I purchased the pro versions of Epic, Tendo and JSN Imageshow. Whenever I have run into a problem, Joomlashine has responded within HOURS and had me up and running. They have been extremely patient with my sometimes slow learning curve and have helped me learn not only their products but Joomla! as well.
I thank each and every one of the JoomlaShine team I have worked with. Job well done.