How to fix error “Showlist Data is not configured”?

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This error indicates that you didn’t configure showlist properly. You probably already created the showlist, but didn’t select it for presentation in gallery. Another reason is you probably are using some SEF extension that interferes with JSN ImageShow data transfer mechanism.

Please watch the JSN ImageShow Quick Start Video tutorial to learn how to configure showlist properly for presentation.

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  • Marco Poet
    Marco Poet Tuesday, 21 February 2012

    I think my configuration is right but the message is shown yet.
    I have two jsnslideshow modules and the first one is not giving me problems.
    I have double-checked everything and I don't know what to do.
    The pictures are working but with the message below.

  • Marco Poet
    Marco Poet Thursday, 15 March 2012


  • Marco Poet
    Marco Poet Monday, 19 March 2012

    How about jsn image show html?? In joomla as a component, jsn image show pro works perfect. But in my html version I get the error "Showlist data ist corrupt". Is there any tutorial to fix this problem?

    S R


  • Tuan
    Tuan Wednesday, 21 March 2012


    It depends on the cases and conditions of your website. Please submit the support question then we'd be happy to help you out

  • Marco Poet
    Marco Poet Wednesday, 21 March 2012

    I configured the showlist just fine, but it intermittently displays "showlist data is not configured" - sometimes it loads the showlist just fine. sometimes it doesn't.

    I think I want my money back.

  • Tuan
    Tuan Wednesday, 21 March 2012

    Hi Thomas,

    Please submit the support ticket via the form below then we'll fix it quickly

  • Michael Tilton
    Michael Tilton Tuesday, 04 September 2012

    I have the same issues mentioned here. IT works fine in Firefox, but is broken in IE9. Interestingly I have two slideshows on the same page, and in IE9, one works, one does not.

    Any suggestions as to how to fix this, as I'm pretty sure I have things configured correctly.

  • Marco Poet
    Marco Poet Saturday, 08 September 2012

    It does not work - i will take it off flash will not be used anymore anyway I have used for yeas :(

  • Tuan
    Tuan Saturday, 08 September 2012

    Please kindly contact us via Contact Form

  • Marco Poet
    Marco Poet Sunday, 09 September 2012

    the video goes fast, plus zooms in and out of things without any verbal description of what's being done or why. Where can we find the documentation?

  • Tuan
    Tuan Sunday, 09 September 2012

    Hi Marie,

    You can download the JSN ImageShow documentation at here

  • Marco Poet
    Marco Poet Monday, 22 October 2012

    I have an intermittent error on the slide show. It works 95% of the time but as usual when I show it to someone I get the showlist data is not configured error. If I refresh the page it works fine but what can I do to remove this error?



  • Tuan
    Tuan Monday, 22 October 2012

    Hi Jon,

    Please kindly contact us via Contact Form and provide more details about the issue.

    Thanks in advance.

  • Marco Poet
    Marco Poet Tuesday, 05 February 2013

    JSN Image Show closes Joomla

    I use JNS Image Show PRO Standard. But after I installed version 2013 of Norton Security, I have not been able to add new galleries on my website in Joomla. The galleries on the page are intact but when I want to go to the Showcase and press "apply", Joomla close Backend.

    I have a faint suspicion that Norton blocks JNS Image Show through the firewall.

    Is there anyone who has had similar problems?

    Dick Emanuelsson

  • pistipixel
    pistipixel Tuesday, 12 February 2013

    Hi, same Problem, are there any solutions?

  • Kveldulv
    Kveldulv Friday, 08 March 2013

    Hi, I have the same problem.
    If I setup everything properly it's fine, but when I delete ImageShow, the error message remains on the screen and I can't remove even if I remove all the galleries :(

  • TuVA
    TuVA Wednesday, 22 May 2013

    Hi Louiseana Borges,

    Please recheck modules at position 'promo' and disable it if any.

    If you still get problem, please submit the support ticket via the form below then we'll fix it quickly

  • Guest
    Louiseana Borges Saturday, 04 May 2013

    Same problem... Anyone can help????!!!!

  • TuVA
    TuVA Wednesday, 22 May 2013

    Hi Louiseana Borges,

    I think in this case, you missed some settings for ShowList data, could you please recheck it?

    If you still get problem, please submit the support ticket via the form below then we'll fix it quickly

  • Guest
    Ryoma Tuesday, 21 May 2013

    today I got the same problem for the first time, curiously only in my Italian "Contacts webpage" while the English one is perfect. Yesterday I updated to JSNImageShow FREE 4.6

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