I bought Template, but i cant download? [SOLVED]

[fi2eak]

Hi there,

thank you for this awsome template! I've decided to buy this one (JSN Epic Pro (need for 1.5). So i startet the orderprocess, and finished at 2CO.com. I've also got an confirmation about that order from 2CO via email. So i logged on Joomlashine customercenter, but i cant download it?

What happend?

Sorry for my bad english, im from austria (europe)

[tony]

Hello,

Thank you for your purchase of our product. We are sorry for the inconvenience and having you to wait.

In general after making payment at 2CheckOut.com customers are required to push button "Click Here to Finalize Your Order" to get back to www.JoomlaShine.com to download the product. In your case for some reason this did not happen. Please make next steps to get the product:

1. Login to Customer Area by the link:
http://www.joomlashine.com/shop/client/client_area.php

2. Scroll down to the bottom in the table "Recent Order Activity" locate your recent order of the product and click button “View and Download”.

3. On next page you will see all available downloads of the product. Please click button “Download Now” to download appropriate file.

Best Regards, Tony
JoomlaShine.com Team.

[fi2eak]

Thank your for the really fast support!
Now all works fine. I'm sorry - it seems like it was an mistake by me.

Thanks again

[tony]

We are glad that all works fine. If you have any more questions related to JoomlaShine's products feel free to contact us through Helpdesk system which is available only for paid customers (http://support.4dstyle.com/dedicated/index.php).

Best Regards, Tony
JoomlaShine.com Team.