After the payment process you can instantly download the product from the Customer Area section.

In addition, we will send you an email receipt with all order and download information, so you can check back any time in the future.

The price is one-time payment, not monthly fee.

After purchase you will be able to download and use product for as long as you want. More over:

• With the PRO UNLIMITED edition you get free support and update for 12 months.
• With the PRO STANDARD edition you get free support and update for 06 months.

You can use the product on as many domains as you want.

There is no domain usage limitation, but:

• With the PRO UNLIMITED edition we provide support for all domains where you utilize the product.
• With the PRO STANDARD edition we provide support only for 01 domain. You will need to register the domain in the Customer Area in order to get support.

We support Joomla! 2.5 and 3.x.

Starting from September 2012, we dropped support for Joomla 1.5. All products released prior to September will still be distributed with version for Joomla 1.5, but that version will not be maintained.

Joomla! 3.1 stable is released, we distribute natively compatible version of all our products for it.

Yes, you are authorized to make any modifications to achieve your desired intention.

Moreover, if you purchase the PRO UNLIMITED edition, then you can get customization support from support in the Dedicated Support System.

You can download the latest version of the product in the Customer Area section.

• With the PRO STANDARD edition, you get free support and update for 06 months.
• With the PRO UNLIMITED edition, you get get free support and update for 12 months.

We have 2 kinds of support infrastructure:

• Support Forum – Here you can get help from the community and our professional support staff.
• Dedicated Support System – Here we provide faster and more dedicated on-site support covering not only product-related matter, but also with Joomla in general. This system is available only for customers who bought the PRO UNLIMITED edition.

Yes, for sure.

All our templates are translated into more than 14 languages.

No, definitely not.

JoomlaShine products do NOT have any kind of license checking mechanism. You don't need any license key to run the product. Our goal is to build useful hassle-free products that will benefit you.

We accept Paypal and popular credit cards.

Credit card payment transaction will be taken care of by our trusted partners 2Checkout. They are truly professional with a very secure and reliable system.

Yes, within 30 days we will refund without asking anything.

If you are not satisfied with our products we will give you the full refund without any questions.

No, all code are open for modification if you need.

More over, if you purchase PRO UNLIMITED edition, then you can get customization support from support in Dedicated Support System.

Domain is everything you see between "http://" and "/...".

For example:

• "http://dev.yourdomain.com" and "http://yourdomain.com" are 2 different domains.
• "http://yourdomain.com" and "http://yourdomain.com/dev/" are considered as 1 domain.
• “http://www.yourdomain.com” and “http://yourdomain.com” are considered as 1 domain.

No, you do NOT need any license key to run the product.

You just install them as regular Joomla! extensions and start using it wherever you want.

Yes, you can use Free Edition of JoomlaShine products for your own websites and for your client's websites as well.

You can even resell the Free Edition, but it makes no sense, since the product can be downloaded for free from our website. For more details about the copyright information please have a look at JoomlaShine Terms of Use.

• Extensions – All Editions
  The whole product is released under GNU/GPL v2 license.
• Templates - Free Edition
  The whole product is released under GNU/GPL v2 license.
• Templates - PRO Edition
  The PHP code portions of product that interacts via linking with the Joomla! CMS are released under the GNU/GPL v2 license. Unless otherwise stated, all images, flash files and cascading style sheets (css) files are released under a JoomlaShine.com Proprietary License and may not be redistributed or repackaged for use other than those allowed by the JoomlaShine Terms of Use.

No.

You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind, without prior written consent from JoomlaShine.

You don't have to, if you are PRO edition owner.

In PRO edition all visible brand link at front-end are already removed.

Yes, we pay serious attention on integrating SEO feature to our products.

All our templates are equipped with modern SEO functions like:

• "2-1-3” source ordering – Search engine will see important center located content first.
• Extensions overrides with pure HTML output – Search engine will scan your content more efficient when it sees HTML valid code.
• H1 tag integrated to logo – Your website title and slogan will be automatically wrapped to H1 tag, so search engine will quickly track the keywords you are targeting to.

If you couldn't find answer for your question here, feel free to contact us. We will get back to your as soon as we can.