How and when can I download the product after purchase?
After payment process you can instantly download the product from Customer Area section.
In addition, we will send you email receipt with all order and download information, so you can track back any time later.
Is this monthly price or one-time payment?
The price is one-time payment, not monthly fee.
After purchase you will be able to download and use product for as long as you want. More over, if you purchased PRO UNLIMITED edition, then you get life-time upgrade as well.
On how many domains I can use purchased product?
You can use the product on as many domains as you want.
There is no domain usage limitation, but:
With PRO UNLIMITED edition we provide support for all domains where you utilize the product.
With PRO STANDARD edition we provide support only for 01 domain. You will need to register the domain in Customer Area in order to get support.
Does your products support Joomla! 1.5, 1.7 and 2.5?
Yes, we support Joomla! 1.7/2.5 and 1.5.
All JoomlaShine products are delivered in 2 separated versions nativelycompatible for Joomla! 1.5 and Joomla! 1.7/2.5.
Can I modify the source code of product?
Yes, you are authorized to make any modifications to achieve your desired intention.
More over, if you purchase PRO UNLIMITED edition, then you can get customization support from support in Dedicated Support System.
How do I get product’s updates?
You can download the latest version of products at Customer Area section.
With PRO UNLIMITED edition, you get free upgrade for life.
With PRO STANDARD edition, you get free upgrade only within 01 year. After that, we require you to pay an upgrade fee.
What kind of support do you offer?
We have 2 kinds of support infrastructure:
Support Forum – Here you can get help from the community and our professional support staffs.
Dedicated Support System – Here we provide faster and more dedicated on-site support covering not only matter related to product, but also with Joomla in general. This system is available only for customer who bought PRO UNLIMITED edition.
Does your products support multi-language?
Yes, for sure.
All our templates are translated to more then 10 languages.