After the payment process you can instantly download the product from the Customer Area section.
In addition, we will send you an email receipt with all order and download information, so you can check back any time in the future.
The price is one-time payment, not monthly fee.
The price you pay is a one time fee, with no hidden or recurring charges of any kind, and there's no limit on how long you can use the template or extension either.
Normally, your order will be created automatically upon receipt of a successful payment. There are some cases that your payment is NOT SUCCESSFUL and we have to review and process download information manually
Please Contact Us with a proof of payment (Payment Receipt or Order number) in Inquiries and Payments section
Besides the price difference:
With both PRO Editions, you can use or download new updates of the products forever for as many domains as you like without any limitations.
Yes, you are authorized to make any modifications to achieve your desired intention. All codes are open for modification if you need.
Moreover, if you purchase the PRO STANDARD or PRO UNLIMITED edition, you can get basic customization support from JoomlaShine's technical supporters in the Forum.
You can download the latest version of the product in the Customer Area section. You can download new updates for LIFETIME.
Once your subscription expires, you will still be able to download, customize and get updates purchased products for LIFETIME; you will only lose the ability to create new posts to get technical support in PRO box on our Forum.
We provide support through:
Support time: Monday - Friday // 8:00 - 17:30 (GMT + 7)
Yes, for sure.
All our templates are translated into more than 14 languages.
We accept Paypal and major Credit Cards (Visa, Master Card, JCB), Western Union or bank wire transfer
Credit card payment transaction will be taken care of by our trusted partners 2Checkout. They are truly professional with a very secure and reliable system. With bank wire transfer method, please contact us then our supporters will instruct you what to do.
Yes, within 30 days after your purchase date.
If you are not satisfied with our products after reading our documentation, you have the unconditional right to request a refund within 30 days after the purchase date. It would be appreciated if you could provide us with some helpful feedback so that we can win you back in the future.
Domain is everything you see between "http://" and "/...".
No, you do NOT need any license key to run the product.
You just install them as regular Joomla! extensions and start using it wherever you want.
Yes. You can try out it with Demo Builder. Besides it, when you purchase the PRO Edition you can ask for 100% money back in 30 days if you aren't satisfied.
No. You won't lose data (content and images). However, if you have made CSS changes, you will lose these. So, make sure to back them all up beforehand. For more details, please check the upgrade instructions.
Yes, you just need to pay the extra money. Here are the instructions to upgrade from PRO STANDARD to PRO UNLIMITED.
You can easily edit and download the invoice in the Customer Area.
No. The JSN Extensions are separate products from Joomlashine. We include Free Edition Extensions in our sample data for you to try out and you can consider upgrading to the PRO Edition.
After your subscription has expired, you still can use our product, but you won't get further technical support. Therefore, if you need our technical support, please renew your subscription and automatically get discount:
No, the reselling of all or part of our products is stricly prohibited.
You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind, without prior written consent from JoomlaShine. FYI, you can join JoomlaShine Affiliate Program to earn up to 50% referral commission.
You can not remove it unless you are PRO Edition owner.
In PRO edition all visible brand link at front-end are already removed.
Yes, the request should be raised up within 30 days after your purchase date.
In some situations, we do allow for switch your order to another one with the same cost ONCE if you raise up your opinion within 30 days after your purchase date.
If you couldn't find answer for your question here, feel free to Contact Us. We will get back to your as soon as we can.
All our templates are equipped with modern SEO functions like:
Yes. All JoomlaShine templates PRO Editions are now responsive and you can use them in any browser. You can check this by clicking on any JoomlaShine template demo sites through your mobile. For example: JSN Epic Demo
Yes, you can use Free Edition of JoomlaShine products for your own websites and for your client's websites as well.
Please use the "Install sample data" function in the template parameter "GETTING STARTED" in the template's back-end. After that, your site will look like our demo site. For more information, please read this blog post.
Time is money for both of us! Therefore, in order to ensure that our Support Team can provide the exact solution that you require they will need to have some specifics regarding your issue to help them with diagnosing the cause. The post should include:
If you're not satisfied, we'll return your money
If for any reason, you are not satisfied with your purchased products, we will refund full amount, no questions asked.
You will have 30 days to try out the product and make sure that it fits your needs.
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JoomlaShine.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters. The Joomla!® name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.