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Rated 5 stars based on 30 votes Deutsch Interaction matters, when it comes to building an online rock-solid customer relationship. It's the common situation when a buyer has questions before purchasing products; he needs real people who are able assist him make decisions quickly and correctly. Emails take a lot of response time; FAQs section doesn't give the right answer and sometimes is outdated. Live chat integration provides a great solution to this problem.

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