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  3. Unable to upgrade from FREE TO PRO templates
Dear support,

We have made payment for All package, but still when we try to upgrade to from free to pro in the template after installation, it is not letting us. Can you please fix this issue.

If you see our download section, you will find that most of the folders and files of templates are locked ( we cannot download). May I know what is going on?

If there is something, which we need to py extra, then we dont want to continue, please refund our money.
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