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Epson error 00010033?

Hi, I am using Epson L-380 all in one printer, form last two days I am having error 00010033, and I am unable to print after I visited Epson Printer Support to ask why this issue is occurring, they told me to check if my ink get thicker or not. I checked and all was okay their answer was half sufficient for me, does anyone have any idea why this issue is occurring in my printer.
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