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Errors

Hi
I boght Pagebuilder 3 recentley, I know I am in wrong category but I can not ask my quastion in any other category. when I try to add a new quastion and select the page builder 3 I recieve an error like the picture I attached. can you Help me please.
do not move my qastion to another category or try to answer my quastion by diffrent category, I can not open any notification and I get the similer error when I try to.
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