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  3. How to send your confidential info to JSN Support?
In this post, you will learn how how to send such confidential info as login credentials, test site address to JoomlaShine’s supporters.

There are 2 ways to do this:

A. Add BBCode directly into your reply

To send info that only you and support staff can see, please use the BBCode:

This is how it look likes:

1. When entering data:


2. After submitting data, italic text will be shown to only you and Joomlashine staff.


B. Send private messages to Joomlashine supporters

1. Simply click talking balloon as shown below:


2. Just type your information and click send to our supporters:


[color=#ff0000]Note: please add thread URL when you give a message via PM box for our Support Staffs.[/color]

Kind regards,
JoomlaShine Team.
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