Forums

JoomlaShine supports and discussions

  1. Forums
  2. Sales Questions
  3. Presales renew questions
Recently i’ve debate with one member of the support team about several bugs.
I’m not fully satisfied with the answers. So, I’ve decide to renew the pro support subscription, in order to get all full working.
But before renewing the license, I would like to clarify some points.

I’ve purchased a year ago a developer license with lifetime updates and downloads with one year support. Recently you’ve changed the rules, to one year.
If I renew, how become my original license?

What do you mean when you say "Bug fixes in timely manner"? It will be fixed in a couple of days? A week? What is your compromise in time to get fully working?

If I choose to renew for a year, how much it will cost the upgrade to lifetime? And how much It will cost a renew for lifetime directly?

Best regards
Responses (0)


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.