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JoomlaShine would like to inform you that we have 7 days off for our Lunar New Year Holiday from 14th February to 20th February 2018. Due to the shortage of human resources in the holiday, response speed cannot be as fast as usual. However, we will try our best to maintain support service during this holiday.
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  3. Request to unlock original Page Builder PRO with purchased Page Builder 2 PRO Developer license
Dear JoomlaShine,

We have purchased the Page Builder 2 PRO Developer license, following your links in the Joomla admin tools to upgrade Page Builder to PRO, but we have found Page Builder 2 is a completely different product. Is there any way at all, that you can allow a way for us to unlock the original Page Builder 1 PRO with the license for Page Builder 2 that we've purchased? Your help is greatly appreciated as a project is now behind schedule due to client absolutely requiring use of the original Page Builder Pro interface as that is what their team is comfortable using. I would very much appreciate any way we can unlock this feature, and we would be happy to pay. Even after installing the Page Builder 2, we are getting the 5 page limit reached notice when trying to use the original pagebuilder tool for any new page updates.

My order ID: 7762C1VXVW


Thank you for your prompt attention to this issue,
most sincerely,
Alex
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