You should carefully read the following terms and conditions of JoomlaShine. Your download, purchase or use of any products from our Website (www.joomlashine.com) implies that you have read and accepted these terms and conditions. If you have any questions or concerns, please contact us thru the contact page.

1. Copyright Information

All editorial content and graphics on this Website are protected by U.S. copyright, international treaties and other applicable copyright laws and may not be copied without the express permission of JoomlaShine, which reserves all rights. However, as an exception, some icons used in this website are downloaded from iconfinder.net and have their own copyrights.

2. License

JoomlaShine grants you non-exclusive limited license to use its own products and other products sold through Website by independent contract providers (the "products") in accordance with these Terms and Conditions (the "license").

  • Extensions - All Editions
    The whole product is released under GNU/GPL v2 license.
  • Templates - Free Edition
    The whole product is released under GNU/GPL v2 license.
  • Templates - PRO Edition
    The PHP code portions of product that interacts via linking with the Joomla! CMS are released under the GNU/GPL v2 license. Unless otherwise stated, all images, flash files and cascading style sheets (css) files are released under a JoomlaShine.com Proprietary License. All content and images shown on JoomlaShine demos or sample data are for presentation purposes ONLY and are not included with any templates or extensions.

2.1. Limited Usage Granted

    • FREE Edition - Unlimited Domains
      • Unlimited domains usage
      • Technical support in FREE box to raise bugs up only
    • PRO STANDARD Edition - 6 Months Membership

      During 06 months, you will get:

      • Access to download the latest version
      • Unlimited domain usage
      • Technical support in PRO box in Forum
    • PRO UNLIMITED Edition - 01 Year Membership

      During 1 year, you will get:

      • Access to download the latest version
      • Unlimited domains usage
      • Graphics sources included
      • Technical support in PRO box in Forum

    • INDIVIDUAL Edition - 6 Months Membership

      During 06 months, you will get:

      • Access to download the latest version
      • 01 domain usage
      • Technical support in PRO box in Forum
    • DEVELOPER Edition - 12 Months Membership

      During 12 months, you will get:

      • Access to download the latest version
      • Unlimited domain usage
      • Graphics sources included
      • Technical support in PRO box in Forum

  • Template Developer Package – 1 Year Membership

    During 1 year, you will get:

    • Access to download the latest version of available and upcoming templates to be released
    • Unlimited domains usage
    • Graphics sources included
    • Technical support in PRO box in Forum
    • All-in-one package upgrade option
  • All In One Package - 1 Year Membership

    During 1 year, you will get:

    • Access to download the latest version of available and upcoming templates and extensions to be released
    • Unlimited domains usage
    • Graphics sources included
    • Technical support in PRO box in Forum
    • LIFETIME package upgrade option
  • LIFETIME Package - Unlimited Domains

    You will get:

    • All JoomlaShine templates and extensions for LIFETIME
    • Unlimited domain usage
    • Graphics sources included
    • LIFETIME Technical support in PRO box in Forum
    • LIFETIME updates
Product usage is for life. Renewals (except for LIFETIME package) are required only to download, get updates and post question on PRO box on Forum if your subscription expired.

2.2. Modifications

You are authorized to make any necessary modification(s) to our products by yourself to fit your purposes.

3. Products Delivery

3.1. Free products

All our free products are available for download without paying any money. However, we do keep track the number of products downloads and might want to ask for your email address for further support and care.

3.2. Commercial products

After we have successfully received your payment, you will be redirected to download page.

  • If you purchased the single product, then you will be able to download only files related to that product.
  • If you purchased Developer Packages, then you will be able to download all JoomlaShine products listed under DEV package order on Customer Area > Downloads

Also, the download information will be emailed to the email address you provided during the payment process (Cybersource or Paypal email). This may take up to 1 hour but usually, happens within minutes. If you do not receive an email after this time period, contact us through the contact page. Some customer purchases can be pending for manual antifraud check up to review of Paypal or 2Checkout. Antifraud check occurs due to the growing number of fraudulent transactions from persons who are not actually the cardholders of the credit cards used during purchase.

4. Products Support

Support forum is available for everyone who are FREE or PRO customers.

Our commitments on Forum Support for PRO Customers are:

  • Provide support on matters related to product’s exploitation and possible malfunctions.
  • Provide support on light product’s modifications such like little CSS code tweak.
  • Be ready to access to customer’s website back-end to investigate and resolve the issue.
  • Guarantee 12 - 16 hours response time.

Please note that to get proper support, you need to register domain where you want to use the product.

5. Money Back Policy

We are very confident in the quality of our products and are happy to give you no-questions 30 days money back guarantee. You have plenty of time to try out the product and make sure that it fits your needs. If for any reason you are not satisfied with purchased products just contact us and we will give you the full money back, again no-questions-asked. We want to bring more value to you and your business with hi-quality products and best support.

Check out here why customers love JoomlaShine products.

6. Disclaimer

JoomlaShine.com products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

JoomlaShine reserves the right to change or modify current Terms of Use with no prior notice.

This policy will be effective from 1st February 2016

BUY WITH CONFIDENCE

If for any reason, you are not satisfied with your purchased products, we will refund the full amount, no questions asked.

You will have 30 days to try out the product and make sure that it fits your needs.

FREQUENTLY ASKED QUESTIONS AND ANSWERS

Introtext

After the payment process, you can instantly download the product from the Customer Area section. In addition, we will send you an email receipt with all order and download information, so you can check back anytime in the future.

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Yes, you are authorized to make any modifications to achieve your desired intention. All codes are open for modification if you need. Moreover, if you purchase the commercial editions, you can get basic customization support from JoomlaShine's technical supporters in the Forum.

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We provide support through:

  • Forum Support: For all customers, both Free and PRO Edition Owners.
  • Live chat: For pre-sale related questions
  • Support time: Monday - Friday // 8:00 - 17:30 (GMT + 7)
Introtext

Yes, within 30 days after your purchase date. If you are not satisfied with our products after reading our documentation, you have the unconditional right to request a refund within 30 days after the purchase date. It would be appreciated if you could provide us with some helpful feedback so that we can win you back in the future.

Introtext

No. The JSN Extensions are separate products from Joomlashine and are not included in PRO template package. However, we include Free Edition Extensions in our sample data for you to try out and you can consider upgrading to the PRO Edition.

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Yes, all our templates come with Free edition so you can download and try for free. Moreover, you can later upgrade to trial edition to experience all the PRO features for 15 days.